Balance Billing
Quick Definition
When a non-network provider charges you the difference between their fee and TRICARE's allowable charge.
Full Definition
Balance billing occurs when a non-network provider charges you for the difference between the amount they billed and the TRICARE-allowable charge. Network providers agree to accept TRICARE's allowable charge as full payment and cannot balance bill, making them the more cost-effective choice.
How balance billing works: • A non-network provider charges $500 for a service • TRICARE's allowable charge for that service is $400 • The provider can bill you up to 15% above the allowable charge ($460) • You pay your cost-share (based on $400) PLUS the balance billing amount ($60)
Protection against balance billing: • Network providers: Cannot balance bill; accept allowable charge as full payment • Non-network providers: Can charge up to 15% above the TRICARE-allowable charge • Participating providers: May voluntarily accept TRICARE rates even if not in network
The best way to avoid balance billing is to use TRICARE network providers whenever possible. If you must use a non-network provider, ask upfront about their charges relative to TRICARE's allowable amount so you can anticipate your total costs.
Related Questions
How much does TRICARE cost?
Costs vary by plan and beneficiary status. Active duty members have no costs. Retirees and their families pay enrollment fees and cost-shares.
How do I find a TRICARE provider?
Use the online provider directory on your regional contractor's website or call them directly for assistance.
What is the difference between network and non-network providers?
Network providers accept TRICARE rates and file claims for you. Non-network providers may charge more, and you may need to file claims yourself.
What do I do if I receive an incorrect TRICARE bill?
Compare the bill to your EOB, contact the provider billing department first, then call your regional contractor if the issue isn't resolved.
How much does TRICARE reimburse providers?
TRICARE reimburses network providers at TRICARE-allowed amounts based on Medicare rates, which may be lower than provider charges.
Related Terms
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