How do I use milConnect for TRICARE?
Quick Answer
milConnect (milconnect.dmdc.osd.mil) is the DoD online portal for managing TRICARE enrollment, checking eligibility, updating DEERS records, and viewing beneficiary information. Access requires a DS Logon or CAC.
Key Takeaways
- milConnect is the primary portal for TRICARE enrollment and DEERS
- Requires a DS Logon or CAC to access
- You can enroll, change plans, and update personal information online
- Premium DS Logon is needed for full functionality
Detailed Answer
milConnect is the Department of Defense's primary online self-service portal for managing your TRICARE enrollment and DEERS information.
How to Access milConnect
- Visit milconnect.dmdc.osd.mil
- Log in with a DS Logon (username/password) or CAC (Common Access Card)
- First-time users must create a DS Logon account at access.dmdc.osd.mil
- Premium DS Logon provides full access to all features
What You Can Do on milConnect
- Check your TRICARE eligibility status
- Enroll in or change TRICARE plans
- View and update DEERS information
- Add or remove dependents
- Update your address and contact information
- View your benefits and coverage details
- Download enrollment verification letters
TRICARE Enrollment Actions
- Enroll in TRICARE Prime or Select during Open Season
- Make qualifying life event enrollment changes
- Cancel enrollment in a TRICARE plan
- Transfer enrollment after a PCS move
- View enrollment confirmation and effective dates
DEERS Management
- Update personal information (address, phone, email)
- Add newborns and newly adopted children
- Submit student status verification for dependents
- Update marital status changes
- View sponsor and dependent information
Troubleshooting Common Issues
- If you cannot log in, reset your DS Logon at the DS Logon self-service site
- Upgrade to Premium DS Logon for full access (requires identity verification)
- Browser compatibility: Use Chrome, Edge, or Firefox for best results
- Clear your browser cache if pages are not loading properly
Alternative Methods
- Visit an ID card office in person for DEERS updates
- Call DMDC at 1-800-538-9552 for phone support
- Contact your regional TRICARE contractor for enrollment help
- Some changes can also be made through your contractor's website
Helpful Tips
- Create a Premium DS Logon account before Open Season so you are ready to make changes
- Bookmark milconnect.dmdc.osd.mil for quick access to your TRICARE information
- Update your address in milConnect immediately after any move to keep coverage active
Related TRICARE Terms
Defense Enrollment Eligibility Reporting System(DEERS)
Database of all individuals eligible for military benefits.
Beneficiary
Person eligible to receive TRICARE benefits.
Sponsor
Active duty or retired service member whose service qualifies family for benefits.
TRICARE Prime
Managed care option with assigned PCM and lowest costs.
TRICARE Select
Self-managed option with provider choice and flexibility.
Related Questions
How do I enroll in TRICARE?
Ensure you're registered in DEERS, then choose your plan during open enrollment or within 90 days of a qualifying life event.
How do I register in DEERS?
Register in DEERS at any ID card office (RAPIDS site) with required documents including military ID, marriage certificate, or birth certificates.
How do I switch between TRICARE Prime and Select?
You can switch plans during the annual Open Season (Nov-Dec) or after a Qualifying Life Event like PCS, birth, or marriage.