How to use milConnect?
Quick Answer
Use milConnect at milconnect.dmdc.osd.mil with DS Logon or ID.me to manage DEERS records, enroll in TRICARE, check eligibility, view claims, and update personal information.
Detailed Answer
milConnect is the Department of Defense's self-service online portal that provides beneficiaries access to manage their TRICARE benefits and DEERS information. To access milConnect, visit milconnect.dmdc.osd.mil and log in using a DS Logon account (Premium level recommended), Common Access Card (CAC), or ID.me verified credentials. Key features available on milConnect include DEERS management (update address, phone, email, and view family member information), TRICARE enrollment (enroll, change, or disenroll from TRICARE plans through the Beneficiary Web Enrollment portal), eligibility verification (view your current TRICARE eligibility and plan enrollment status), claims information (access claims history and Explanations of Benefits), correspondence (view official TRICARE correspondence and notices), and military ID card information. To set up a DS Logon account, visit the DS Logon self-service portal and follow the registration process, which requires identity verification. For best functionality, use a desktop computer with a current web browser. If you experience login issues, contact the DMDC Support Center at 1-800-477-8227. milConnect is accessible 24/7 and provides a convenient way to manage most TRICARE administrative tasks without visiting an office or calling customer service.
Related TRICARE Terms
Defense Enrollment Eligibility Reporting System(DEERS)
Database of all individuals eligible for military benefits.
Beneficiary
Person eligible to receive TRICARE benefits.
TRICARE Prime
Managed care option with assigned PCM and lowest costs.
TRICARE Select
Self-managed option with provider choice and flexibility.
Related Questions
How to change TRICARE plans?
You can change TRICARE plans during the annual Open Season (November-December) or within 90 days of a qualifying life event by contacting your regional contractor or using milConnect.
How to update DEERS?
Update DEERS online through milConnect, by visiting a RAPIDS ID card office, by calling the DEERS Support Office at 1-800-538-9552, or by mailing required documents.