Humana Military

Humana Military is the managed care support contractor responsible for administering TRICARE in the East Region. Humana Military manages the provider network, processes claims, handles customer service, and coordinates care for TRICARE beneficiaries living in states east of the Mississippi River.

Humana Military services include: • Provider network management and credentialing • Claims processing and payment • Customer service and beneficiary support • Referral and authorization management • Provider directory maintenance • Appointment assistance

States covered by Humana Military (East Region): • All states east of the Mississippi River • Washington, D.C. • Puerto Rico and the U.S. Virgin Islands

How to contact Humana Military: • Phone: 1-800-444-5445 • Website: humanamilitary.com • Online portal for claims and referrals

Humana Military works under contract with the Defense Health Agency to ensure TRICARE beneficiaries in the East Region have access to quality healthcare, timely claims processing, and responsive customer support. They maintain a large network of civilian providers to complement care available at Military Treatment Facilities.