Corrections

Accuracy matters. If a public-information page appears incomplete, outdated, or incorrect, email hello@tricare.com.

What to include

• The exact TRICARE.com page URL.
• The specific statement that may need correction.
• A current official public source that supports the correction, when available.
• The date you checked that source.

Do not include names, phone numbers, street addresses, SSNs, DoD IDs, beneficiary numbers, passwords, government-account credentials, payment references, medical records, diagnoses, prescriptions, symptoms, clinical notes, or attachments.

How reports are handled

We compare the reported statement with current official public sources and the page's existing source record. When the evidence supports a change, we update the page and its review date. If the evidence is ambiguous or concerns an individual eligibility, coverage, authorization, reimbursement, provider, or account decision, we direct the question to the appropriate official channel instead of presenting an independent determination.

This correction channel is not customer support and cannot make official benefit decisions. For official program help, use TRICARE.mil. For a paid order or refund question, use customer support.