How do I change my Primary Care Manager (PCM)?

Direct answer: The fastest way is through Beneficiary Web Enrollment on milConnect — click Change PCM, search for your new provider, select them, and submit; the change takes effect immediately online.

Applies to: TRICARE Prime · All regions

Details

You can also change your PCM by phone with your regional contractor or US Family Health Plan provider, or by mailing DD Form 2876. Call the new provider first to confirm they’re accepting new patients. After switching, wait about six days or until you get confirmation before seeing the new PCM — getting care too early can trigger point-of-service fees.

What to do next

Confirm this with your Primary Care Manager or regional contractor before scheduling — rules can vary by region and by service.