96th Medical Group: Eglin Hospital Guide & TRICARE Info

## Quick answer The 96th Medical Group (96 MDG) is the primary military treatment facility for Eglin Air Force Base, Florida, serving as a major referral center for over 92,000 beneficiaries in the Emerald Coast region. Operating as the **Eglin Hospital**, it provides comprehensive outpatient and inpatient care, including emergency services, to active duty members, retirees, and their families enrolled in TRICARE Prime or Select.

## In detail The 96th Medical Group is one of the Air Force's largest medical installations. Located in the TRICARE East Region (managed by **Humana Military**), it operates as a specialized "hospital" rather than just a clinic, offering 24/7 Emergency Room services and surgical capabilities.

### Facilities and Locations The 96 MDG footprint includes the main hospital at Eglin AFB and several satellite services: * **Eglin Hospital (Main):** Inpatient units, ICU, Labor & Delivery, Emergency Department, and specialized surgery. * **Intrepid Spirit Center:** Specialized care for Traumatic Brain Injury (TBI) and psychological health. * **Satellite Pharmacy:** Located at the Eglin main exchange for high-volume prescription refills.

### Available Services As a multi-specialty hub, the 96 MDG provides: * **Primary Care:** Family Medicine, Pediatrics, and Flight Medicine. * **Specialty care:** Cardiology, Orthopedics, Neurology, and Mental Health. * **Ancillary Services:** Radiology (MRI/CT), Laboratory, and Physical Therapy. * **Dental:** Limited primarily to Active Duty personnel.

### Access to Care and Appointments Beneficiaries use the **MHS GENESIS Patient Portal** to schedule appointments, view labs, and message providers. * **Appointment Line:** 850-883-8600 * **Nurse Advice Line:** 1-800-TRICARE (Option 1) for after-hours guidance.

### TRICARE Cost & Coverage (2026 Rates) Because the 96 MDG is a Military Treatment Facility (MTF), care received on-base follows specific cost structures for the 2026 plan year:

*Note: While there are no copays for MTF care for many, non-active duty patients may be referred to civilian providers in Valparaiso or Destin if the 96 MDG is at capacity. In these cases, standard TRICARE Prime or Select network copays apply.*

## Who this applies to * **Active Duty Service Members:** Stationed at Eglin AFB or Hurlburt Field who are required to receive primary care at a military facility. * **TRICARE Prime Enrollees:** Family members and retirees who have been assigned a Primary Care Manager (PCM) at Eglin Hospital. * **TRICARE Select Beneficiaries:** Eligible for "space-available" care at the 96 MDG, though secondary to Prime enrollees. * **TRICARE For Life (TFL) Users:** Retirees age 65+ can fill prescriptions at the Eglin Pharmacy for a $0 copay (2026 rates), saving significantly over retail or mail-order options.

## Common scenarios * **The Retired Couple:** A retired CMSgt and his spouse (Group A) are enrolled in TRICARE Prime. They see their PCM at the 96 MDG. For a standard 2026 primary care visit, they pay a **$0 copay** because they are seen at a military facility. If they were referred to a specialist in downtown Niceville, they would pay the standard 2026 specialty copay (typically around $37-$40). * **The Active Duty Family:** A TSgt’s spouse is pregnant. She receives all prenatal care and delivers her baby at the Eglin Hospital Labor & Delivery unit. Her total out-of-pocket cost is **$0**. * **Pharmacy Savings:** A TRICARE Select beneficiary living in Fort Walton Beach needs a maintenance medication. By driving to the Eglin Satellite Pharmacy instead of using a retail CVS, they pay **$0** instead of the ~$16–$48 retail copay (2026 rates).

## Related terms * **MTF (Military Treatment Facility):** A hospital or clinic owned and operated by the Department of Defense. * **Humana Military:** The current regional contractor for TRICARE East, managing the network surrounding Eglin AFB. * **MHS GENESIS:** The electronic health record system used for all appointments and records at the 96 MDG. * **PCM (Primary Care Manager):** The specific doctor or clinic at Eglin assigned to manage a patient's overall healthcare. * **Space-Available Care:** Medical care provided to non-Prime beneficiaries only when there are open appointment slots after all Prime members are served.

## Sources * **96th Medical Group - Eglin:** [eglin.tricare.mil](https://eglin.tricare.mil) * **TRICARE East Region (Humana Military):** [humanamilitary.com](https://www.humanamilitary.com) * **MHS GENESIS Information:** [health.mil/mhsgenesis](https://health.mil/mhsgenesis)

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