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FAQ

Does TRICARE cover telemedicine?

Direct answer: TRICARE lists virtual health as a covered-service topic. Confirm the visit type, the provider, and any referral before the appointment.

Applies to: All TRICARE plans · All regions

Details

A video visit is still a medical visit. The provider has to be allowed for your plan, and Prime may still need a referral when the visit is specialty care. Ask the office whether the visit will be billed as virtual health and ask your contractor if that visit needs approval.

What to do next

Confirm this with your Primary Care Manager or regional contractor before scheduling — rules can vary by region and by service.