How to get a referral in TRICARE?
Quick Answer
Get a TRICARE referral by contacting your PCM, who evaluates your need and submits it electronically. Check referral status through your regional contractor or the MHS GENESIS patient portal.
Detailed Answer
Getting a referral in TRICARE Prime involves coordinating with your primary care manager (PCM) to access specialty care. Schedule an appointment with your PCM or contact their office to discuss your symptoms and the need for specialist evaluation. Your PCM will assess your condition, determine if specialty care is medically necessary, and submit the referral electronically through the TRICARE system. The referral specifies the type of specialist, the number of authorized visits, and the timeframe for the referral (typically 90 days). Once submitted, you should receive confirmation from your regional contractor, and you can then schedule an appointment with the approved specialist. Check your referral status through your regional contractor's website, the MHS GENESIS patient portal, or by calling the contractor's customer service line. Some services do not require referrals even under Prime, including preventive care, mental health care (first eight outpatient visits per year), eye exams for diabetics, and emergency or urgent care. If your PCM is unavailable, you can contact your MTF or regional contractor for assistance with urgent referral needs. Keep in mind that TRICARE Select does not require referrals for any services.
Related TRICARE Terms
Related Questions
What is a PCM in TRICARE?
A PCM (Primary Care Manager) is the healthcare provider assigned to TRICARE Prime enrollees who manages their overall care and provides referrals for specialty services.
What is a referral in TRICARE?
A referral in TRICARE is an authorization from your primary care manager (PCM) that allows you to see a specialist. Referrals are required under TRICARE Prime but not TRICARE Select.