TRICARE Website Guide: Portals, Logins, and Regional Sites

*TRICARE.com is an independent reference site and is not a government agency. For official policy and enrollment, visit the government’s site at [TRICARE.mil](https://www.tricare.mil).*

## Quick answer The primary "Tricare website" is **TRICARE.mil**, the official government portal for managing your military health benefits. However, depending on whether you need to schedule an appointment, pay a premium, or check a claim, you will actually use a network of different sites including **milConnect**, **Humana Military** (East), **TriWest** (West), and **Express Scripts** (Pharmacy).

In detail

Navigating TRICARE online requires knowing which website handles which specific function. Since the transition to the T-5 contract on January 1, 2025, the digital landscape is split primarily by region and service type.

### 1. The Official Information Hub: TRICARE.mil This is the starting point for nearly all beneficiaries. Use this site to: * Compare plans (Prime vs. Select). * Check if a specific procedure or medication is covered. * Find a local doctor or MTF (Military Treatment Facility). * Download official forms.

### 2. Enrollment and Data: milConnect (DMDC) The **milConnect** website (run by the Defense Manpower Data Center) is the "source of truth" for your eligibility. * **Update DEERS:** You must update your address and life events (marriage, birth) here first. * **eEnrollment:** This is where you actually sign up for TRICARE Prime or TRICARE Select during Open Season.

### 3. Regional Contractor Portals (Claims & Referrals) While TRICARE.mil provides the rules, these contractor sites are where the daily "work" happens. You must create a login on your specific regional site.

### 4. Pharmacy and Dental Portals * **Express Scripts (TRICARE Pharmacy):** Use this to manage home delivery prescriptions, check copays (e.g., $18 for a 90-day supply of generic formulary drugs via mail in 2026), and find local retail pharmacies. * **MHS GENESIS Patient Portal:** Used to view military hospital health records, message your provider, and view lab results. * **Beneficiary Web Enrollment (BWE):** Often accessed via milConnect to change primary care managers (PCMs).

## Who this applies to * **Active Duty Service Members (ADSMs):** Use the MHS GENESIS portal for MTF care and milConnect to ensure DEERS accuracy. * **Active Duty Family Members (ADFMs):** Use regional sites (Humana/TriWest) to track referrals to civilian specialists. * **Retirees:** Use regional portals to set up recurring monthly premium payments for TRICARE Select or Prime. * **TRICARE For Life (TFL) Users:** Primarily use **TRICARE4u.com** (managed by WPS) for Medicare-wraparound claims.

Common scenarios

### Scenario A: Moving from Virginia to California An Army family moves from the East Region to the West Region in 2026. They first visit **milConnect** to update their address in DEERS. They then use the **TRICARE.mil** "Plan Finder" to see available West plans. Finally, they create a new account on **TriWest.com** to select a new Primary Care Manager (PCM).

### Scenario B: Checking a Claim Status A Retiree in Florida (East Region) has a surgery. They wait 14 days and log into **HumanaMilitary.com**. There, they see the claim was processed. If they are on TRICARE Select (Group A), they see their 2026 copay of $38 for the specialist visit and can pay any remaining balance directly through the portal.

### Scenario C: Refilling a Prescription A Navy spouse needs an maintenance inhaler. They log into the **Express Scripts** TRICARE portal. They see that a 90-day supply via mail costs $18 (2026 rates for generic), which is cheaper than the retail pharmacy. They click "Refill" and pay via a saved credit card on the site.

## Related terms * **DEERS:** The Defense Enrollment Eligibility Reporting System; the database that proves you are eligible for TRICARE. * **T-5 Contract:** The fifth generation of TRICARE contracts which began in 2025, establishing TriWest as the West contractor. * **MHS GENESIS:** The electronic health record system used within military hospitals and clinics. * **Direct Care:** Care received inside a Military Treatment Facility (MTF). * **Purchased Care:** Care received from civilian doctors through the Humana or TriWest networks.

## Sources * Official TRICARE Site: [TRICARE.mil](https://www.tricare.mil) * East Region Portal: [Humana Military](https://www.humanamilitary.com) * West Region Portal: [TriWest Healthcare Alliance](https://www.triwest.com) * Pharmacy Benefits: [Express Scripts TRICARE](https://www.express-scripts.com/tricare)