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325th Medical Group Tyndall AFB: TRICARE Guide

Comprehensive guide to the 325th Medical Group at Tyndall AFB, covering services, 2026 TRICARE rates, and how to access care in the East Region.

325th Medical Group Tyndall AFB: TRICARE Guide

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## Quick answer The 325th Medical Group (325 MDG) at Tyndall Air Force Base provides primary care, pediatrics, and flight medicine services to active duty members and TRICARE Prime enrollees in the Panama City area. Since Hurricane Michael, the clinic has shifted to an outpatient-only model; inpatient services, emergency care, and specialty surgeries are referred to local TRICARE network providers like Gulf Coast Regional Medical Center or Ascension Sacred Heart.

## In detail The 325th Medical Group operates as a "Medical Home" model, focusing on preventative care and readiness. Because Tyndall is currently undergoing a massive "Base of the Future" rebuild, medical services are consolidated within the existing clinic footprint, with heavy reliance on the civilian TRICARE network for complex care.

### Primary Services at Tyndall * **Family Health:** Routine primary care for TRICARE Prime enrollees. * **Flight Medicine:** Specialized care for pilots and aircrew. * **Pediatrics:** Comprehensive care for children of active duty families. * **Pharmacy:** On-base prescription refills (no copay for all beneficiaries). * **Ancillary Services:** Basic laboratory work and diagnostic radiology (X-ray). * **Mental Health:** General outpatient behavioral health and ADAPT services.

### Regional Management As of 2026, Tyndall AFB falls under the **TRICARE East Region**. * **Regional Contractor:** Humana Military. * **Managed Care Support:** If you require care the 325 MDG cannot provide (e.g., Cardiology, OB/GYN, or Orthopedic Surgery), your Primary Care Manager (PCM) will submit a referral to Humana Military for a civilian network provider.

### Appointments and Access To book an appointment at the 325 MDG: 1. **MHS GENESIS Patient Portal:** The primary method for secure messaging and booking. 2. **Central Appointment Line:** (850) 283-2778. 3. **Nurse Advice Line:** (800) 874-2273 (available 24/7 for urgent care guidance).

### 2026 TRICARE Costs at Tyndall While care received *inside* the 325 MDG remains $0 for all beneficiaries, those referred to the network may face costs based on their plan: * **Active Duty Service Members (ADSMs):** $0 for all covered care, including network referrals. * **Active Duty Family Members (Prime):** $0 enrollment fees; $0 for covered network referrals with a valid authorization. * **Retirees (Prime):** Annual enrollment fees apply (varies by Group A/B status; check TRICARE.mil for 2026 rates). Small copays apply for network specialty visits.

## Who this applies to * **Active Duty Service Members:** Required to enroll in TRICARE Prime and typically assigned a PCM at the 325 MDG. * **Active Duty Family Members:** Can choose to enroll in TRICARE Prime (with a 325 MDG PCM) or TRICARE Select (using civilian doctors). * **Retirees and Their Families:** May be eligible for Prime enrollment at the 325 MDG on a space-available basis; otherwise, they utilize TRICARE Select with local Panama City providers. * **TRICARE For Life (TFL) Beneficiaries:** Primarily use the 325 MDG for pharmacy services, as primary care is handled through Medicare and the TRICARE network.

Common scenarios

**Scenario 1: Active Duty Pharmacy Refill** An active duty Technical Sergeant needs a maintenance medication. By using the 325 MDG Pharmacy, the cost is **$0 (2026 rates)**. If they were to use a retail network pharmacy (Express Scripts), they might pay a $16+ copay for a 30-day supply.

**Scenario 2: Specialist Referral for a Dependent** An Air Force spouse enrolled in TRICARE Prime at Tyndall needs an MRI that the clinic cannot perform. The 325 MDG PCM issues a referral. The spouse visits a network imaging center in Panama City. Because they are on Prime and have an authorized referral, the cost is **$0**.

**Scenario 3: Urgent Care After Hours** A retiree enrolled in TRICARE Select at Tyndall develops a sinus infection at 8:00 PM on a Saturday. They visit a civilian Urgent Care Center in Lynn Haven. Under 2026 Select rates, they pay a **negotiated flat copay** (Group A retirees typically pay approximately $30–$35 for urgent care).

## Related terms * **PCM (Primary Care Manager):** The doctor or clinic responsible for your routine care and referrals. * **MHS GENESIS:** The unified electronic health record system used for all military appointments and records. * **Humana Military:** The contractor managing the TRICARE East region. * **MTF (Military Treatment Facility):** An on-base clinic or hospital, such as the 325 MDG. * **Catastrophic Cap:** The maximum out-of-pocket amount a family pays for covered TRICARE services each year.

## Sources 1. **325th Medical Group Official Site:** [https://tyndall.tricare.mil/](https://tyndall.tricare.mil/) 2. **TRICARE East Region (Humana Military):** [https://www.humanamilitary.com/](https://www.humanamilitary.com/) 3. **MHS GENESIS Patient Portal:** [https://patientportal.mhsgenesis.health.mil/](https://patientportal.mhsgenesis.health.mil/) 4. **TRICARE Plan Finder:** [https://www.tricare.mil/Plans/PlanFinder](https://www.tricare.mil/Plans/PlanFinder)