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Alan Mulally and TRICARE: Leadership at Mayo Clinic

Expert guide on Alan Mulally's role at Mayo Clinic and how TRICARE beneficiaries access care at these premier network facilities in 2026.

Alan Mulally and TRICARE: Leadership at Mayo Clinic

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## Quick answer Alan Mulally is a member of the Board of Directors at **Mayo Clinic**, one of the premier healthcare providers in the TRICARE network. While Mulally is best known as the former CEO of Boeing and Ford, his leadership at Mayo Clinic influences the strategic direction of a high-volume destination for TRICARE beneficiaries seeking specialized care for complex conditions.

In detail

Alan Mulally’s connection to the TRICARE ecosystem is professional rather than clinical. As a governance leader at Mayo Clinic, he oversees the operational excellence of a facility that frequently partners with the Defense Health Agency (DHA) to treat military members and their families.

### Leadership and Strategic Impact Mulally joined the Mayo Clinic Board of Trustees in 2017. His background in engineering and large-scale organizational turnarounds (the "One Ford" plan) has been applied to healthcare systems to improve safety and patient outcome reliability. For TRICARE beneficiaries, this translates to the quality of care received at Mayo Clinic locations in Rochester (MN), Jacksonville (FL), and Scottsdale (AZ).

### Mayo Clinic and the TRICARE Network Mayo Clinic interacts with TRICARE through various regional contracts managed by: * **Humana Military (TRICARE East):** Mayo Clinic’s Florida location is a major provider in this region. * **TriWest Healthcare Alliance (TRICARE West):** Mayo Clinic’s Arizona locations are key specialty hubs within the West region (effective Jan 1, 2025 transition).

### Accessing Care at Mulally-Governed Facilities To see a specialist at a facility like Mayo Clinic under TRICARE, the following rules typically apply as of 2026:

| Feature | TRICARE Prime | TRICARE Select | | :--- | :--- | :--- | | **Referral Requirement** | Required from Primary Care Manager (PCM). | Not required (self-referral). | | **Authorization** | Required for specialty care. | Often required for complex procedures. | | **Network Status** | Mayo Clinic is generally a network provider. | Mayo Clinic is a network provider. | | **2026 Out-of-Pocket** | $0 with referral (Active Duty/Family). | Varies by Group A/B status. |

## Who this applies to * **Select Beneficiaries:** Those using TRICARE Select who want to self-refer to Mayo Clinic for world-class specialty care. * **Prime Beneficiaries (Complex Cases):** Patients with rare or life-threatening conditions who seek a "Letter of Medical Necessity" to be referred outside the Military Treatment Facility (MTF) to a specialized network center. * **TRICARE For Life (TFL) Users:** Retirees over age 65 who use Medicare as primary and TRICARE as secondary at Mayo Clinic facilities.

Common scenarios

### Scenario 1: Specialized Surgery in the East Region (2026) An Active Duty Family Member (ADFM) in TRICARE Select wishes to have a complex cardiac procedure at Mayo Clinic Florida. Because Mayo is a network provider for Humana Military, the beneficiary would pay the 2026 Select copayment for an in-network specialist visit (approximately $38–$50 depending on Group status) once their deductible is met.

### Scenario 2: Remote Referral in the West Region (2026) A service member’s dependent in a remote part of Nevada needs specialized oncology care not available at the local MTF. TriWest Healthcare Alliance authorizes a referral to Mayo Clinic in Phoenix. Because this is a Prime-authorized referral, the out-of-pocket cost for the care is $0.

## Related terms * **Network Provider:** A doctor or hospital that has a contract with TRICARE (Humana Military or TriWest) to provide care at negotiated rates. * **Defense Health Agency (DHA):** The joint integrated combat support agency that enables the Army, Navy, and Air Force medical services to provide a medically ready force. * **TriWest Healthcare Alliance:** The contractor responsible for the TRICARE West Region as of 2025. * **Specialty Care:** Healthcare focused on a specific branch of medicine or a particular age group, often requiring a referral for Prime members. * **Point of Service (POS) Option:** An option for Prime members to see a specialist like those at Mayo Clinic without a referral, resulting in 50% cost-sharing.

## Sources * **Mayo Clinic Board of Trustees:** [https://www.mayoclinic.org/about-mayo-clinic/governance-leadership/board-trustees](https://www.mayoclinic.org/about-mayo-clinic/governance-leadership/board-trustees) * **TRICARE.mil - Network Providers:** [https://www.tricare.mil/Network](https://www.tricare.mil/Network) * **TriWest Healthcare Alliance:** [https://www.triwest.com](https://www.triwest.com) * **Humana Military:** [https://www.humanamilitary.com](https://www.humanamilitary.com)