How to contact TRICARE customer service?
Quick Answer
Contact TRICARE at 1-800-TRICARE (1-800-874-2273), Humana Military (East Region) at 1-800-444-5445, or TriWest (West Region) at 1-844-866-9378 for plan-specific assistance.
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Detailed Answer
TRICARE offers multiple customer service channels to help beneficiaries with their healthcare needs. The main TRICARE information line is 1-800-TRICARE (1-800-874-2273), which provides general information and directs callers to appropriate resources. For plan-specific assistance, contact your regional contractor: Humana Military at 1-800-444-5445 for East Region beneficiaries, or TriWest Healthcare Alliance at 1-844-866-9378 for West Region beneficiaries. For overseas beneficiaries, contact International SOS through the regional numbers provided on tricare.mil/overseas. Additional contact options include the TRICARE Nurse Advice Line at 1-800-874-2273 (option 1) available 24/7, Express Scripts for pharmacy questions at 1-877-363-1303, United Concordia for dental program inquiries at 1-844-653-4061, DEERS Support Office at 1-800-538-9552, and the Defense Health Agency through tricare.mil for general information and resources. Online, you can access self-service tools through milConnect, your regional contractor's website, and the TRICARE website. Social media channels including Facebook and Twitter provide additional information and updates. When calling, have your military ID card and sponsor's information ready to expedite assistance. Customer service hours vary by contractor but generally operate Monday through Friday during business hours, with the Nurse Advice Line available 24/7.
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Related Questions
How to check TRICARE eligibility?
Check your TRICARE eligibility by logging into milConnect to view your DEERS record, calling the DEERS Support Office, or visiting an ID card office.
How to use milConnect?
Access milConnect at milconnect.dmdc.osd.mil using DS Logon, CAC, or ID.me to manage DEERS, enroll in TRICARE plans, check claims, and update personal information.
What coverage should I add once I'm enrolled in TRICARE?
TRICARE covers medical care but leaves gaps in dental, vision, life insurance, and legal planning. Most military families add at least one supplemental product within the first year.
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